Appliance Repair in Knoxville: common questions

No. It's a referral service: your call goes to an independent local shop, and that shop quotes, books and does the work. Shops pay us to receive these calls; see how this site works.

An independent appliance repair shop in the Knoxville area. Ask for the company's name and address on the call, before you book. If nobody can pick up, leave a message and it's passed on.

The visit is the price shops publish. Three Knoxville-area shops' own websites (checked November 2026) list $70 and up (more the farther you are, waived if you go ahead), a flat $99 applied toward the repair, and $105. These are the shops' own advertised figures, not a survey, and none publishes prices for specific repairs. Get a written quote once the fault is found.

Leave the house right away and get everyone out. Don't switch lights or appliances on or off, don't use matches or lighters, don't try to turn gas valves on or off, and don't use a phone until you're away from the smell. Then call KUB at 865-524-2911, or 911, which will contact KUB. Don't go back in until KUB says it's safe. If another company supplies your gas, call it or 911.

Clean the lint filter before and after every load, never run the dryer without it, and keep the vent clear. The US Fire Administration says failure to clean was the leading factor in home dryer fires from 2018 to 2020. NFPA says to clean the vent pipe once a year, or sooner if drying takes longer. See dryer repair.

For refrigerant work, yes. The US EPA requires Section 608 certification for technicians who service equipment that could release refrigerant, and household refrigerators and freezers are covered. Ask whether the technician is certified before anyone opens the sealed system.

We didn't find a Tennessee license for appliance repair as such. Tennessee does require a Home Improvement license in Knox County and eight other counties for residential remodeling projects of $3,000 to $24,999; the state's page doesn't mention appliances, and most appliance repairs are likely to cost less than that. For a big job, ask the shop whether it holds one, and check it with the state's license lookup. For refrigerant work, ask about EPA Section 608 certification.

Check the warranty first. Whirlpool's, for example, says all warranty service is provided by its own authorized service providers and needs proof of purchase. Other makers have their own terms. If it's out of warranty, any shop can quote.

Look it up on the US Consumer Product Safety Commission's recalls page and the maker's website, using the brand and model number from the label. See what to check before you call.

Fair question. This site is a referral service run by Derek Kress in Alberta, Canada, not a repair company, so it has no shop address. The same checks apply to the shop that answers: get its name and address, read its reviews, and get prices in writing before work starts.

Don't rely on this site for that. We don't rank, rate or recommend shops, and we don't do or guarantee the work. Ask the shop about insurance, certifications and any guarantee on the repair, and read its reviews yourself.

Contact the business first, then a manager or the owner. If that doesn't work, the Tennessee Attorney General's Division of Consumer Affairs takes complaints online, and you can check on a complaint at 615-741-4737. Keep your quote, invoice and written messages with the business.

Yes. Each call opens with a short message saying it is recorded and transcribed so the shop has your job details. Messages are recorded and transcribed too. See privacy and call recording for who sees them and how long they are kept.